Privacy Policy

1. Data controller

The data controller responsible for the processing of your personal data on this platform is:

Appartable
Switzerland
Email: appartable.info@gmail.com

2. Personal data we collect

We collect the following categories of personal data:

• Account data: name, email address, password (hashed), date of birth.
• Profile data: photos, biography, lifestyle preferences, budget, languages, neighborhood preferences, and any other information you choose to add to your profile.
• Messaging data: the contents of chat conversations exchanged between matched users.
• Listing data: apartment information uploaded by landlords or members.
• Usage data: swipes, matches, sessions, device type, browser, IP address, approximate location, and pages visited.
• Contact form data: any information you submit through our contact, careers, or press forms.
• Cookies and similar technologies: see our Cookie Policy.

3. Purposes of processing

We process your personal data for the following purposes:

• Creating and managing your account and authenticating you on the platform.
• Operating the compatibility matching algorithm and showing you relevant roommates and listings.
• Enabling messaging between matched users.
• Improving the platform through analytics and aggregated usage statistics.
• Detecting and preventing fraud, abuse, and violations of our Terms of Service.
• Complying with our legal obligations under Swiss law.
• Responding to your enquiries and providing customer support.

4. Legal basis

Under the revFADP, we process your data on the basis of your consent (where applicable), the performance of our contract with you (the Terms of Service), our legitimate interests in operating and improving the platform, and our legal obligations.

5. Data sharing and recipients

We do not sell your personal data. We share data only with the following recipients:

• Other users: your profile and messages are visible to users you match with.
• Service providers (processors): hosting, authentication, email delivery, and analytics providers acting on our instructions under written data processing agreements.
• Authorities: where required by Swiss law or a valid court order.

6. International data transfers

Your data is primarily stored within Switzerland and the European Economic Area. Where data is transferred outside Switzerland or the EEA, we ensure an adequate level of protection through recognised mechanisms such as Standard Contractual Clauses or adequacy decisions issued by the Swiss Federal Council.

7. Retention

We keep your personal data only as long as necessary for the purposes described above. Account data is deleted within 30 days of account deletion. Messages are deleted when both participants delete the conversation or close their accounts. Certain data may be retained longer where required by law (e.g. fraud prevention, tax records).

8. Your rights under Swiss law

Under the revFADP you have the right to:

• Request information about the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your data (right to erasure).
• Request the restriction of processing in certain circumstances.
• Receive your data in a portable, machine-readable format.
• Object to processing carried out on the basis of our legitimate interests.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

To exercise any of these rights, please contact us at appartable.info@gmail.com.

9. Security

We implement appropriate technical and organisational measures — including encryption in transit, hashed passwords, access controls, and regular security audits — to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Children

Appartable is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified to you by email or through the platform. The "Last updated" date at the top of this page indicates the latest revision.

12. Contact

Questions about this Privacy Policy or how we handle your data? Contact us at appartable.info@gmail.com.